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FAQ's

INDEX:

  1. REGISTER A NEW ACCOUNT
  2. POINTS & REWARDS PROGRAM
  3. WISHLIST 
  4. REORDER OPTION

 

1. REGISTER A NEW ACCOUNT

To register a new customer account on our website, please click here.

Customers that register an account will automatically be enrolled into our Points and Rewards Scheme, where you earn points for every purchase (see below for more details).

 

2. POINTS & REWARDS PROGRAM

The Rewards Program is available to all customers who register an account on the Bluestreak Crystals website (please note - only one account is permitted per person and business).

Once registered you will be able to click on the 'Bluestreak Rewards Program' link, which can be found on the left hand-side of the 'My Account' page. T his will open up the Rewards screen where you will be able to see how to Earn Points or Spend Points.

EARNING POINTS

You can earn points for the following activities and when you click on the corresponding option in the Rewards tab, it will you provide you with instructions or the link that needs to be liked etc:

  • Opening a customer account on the Bluestreak Crystals website +100 points.
  • Placing an order on the Bluestreak Crystals website, +2 points for every £1 spent (please note shipping costs are excluded).
  • Enter your birthday details and receive +100 points on your birthday.
  • Like the Bluestreak Crystals Facebook page +100 points.
  • Share the Bluestreak Crystals website on your Facebook account +100 points.
  • Share the Bluestreak Crystals website on your Twitter account +100 points.
  • Follow Bluestreak Crystals on Twitter +50 points.
  • Follow Bluestreak Crystals on Instagram +100 points.
  • Customer referral of Bluestreak Crystals website to a friend +100 points. (referral provides 10% off discount voucher to your friend and on their first purchase you receive your points). 

SPENDING POINTS

Once you have accumulated enough points these can be redeemed for discount codes at the following levels: 

  • £5 OFF discount code = 500 points
  • £10 OFF discount code = 900 points
  • £25 OFF discount code = 2000 points

The discount code will be displayed on the screen so that you can write it down and you will also be sent an email with the code.

Please note - the longer you wait to redeem your points and the more points you accumulate, the better the discount code available.

HOW TO SPEND MY POINTS & OBTAIN A DISCOUNT CODE

Login into your account on the Bluestreak Crystals website and you will be taken to your account page. On the bottom left hand side of this page you will see an option called 'Bluestreak Crystals Rewards'. 

If you click on this you will be taken to the Rewards Program screen, where you can choose an option to ‘spend your points’.

Click on ‘Spend Your Points’ and this will reveal the voucher options where you will get a code which can be entered at check-out.

THANK YOU FOR SHOPPING WITH US

We would like to thank you for shopping with us and we hope that you find this Rewards Program beneficial. If you have any questions, please do not hesitate to contact us via the office number or email address here.

 

3. WISHLIST

The 'Wishlist' feature allows customers to add any items to their wishlist from anywhere on the website; homepage, collection or product views.

You can easily items to your Wishlist by clicking on the heart that appears or is displayed on the right hand-side of the product.  

If you want the Wishlist to retain any items that are added, you will need to register an account on the Bluestreak Crystals website. The website will then associate your Wishlist with your account login details.

From your Wishlist you can add items directly to your cart to be purchased. Alternatively, you can share your Wishlist with friends and family via e-mail or via a number of social media platforms.

We hope you find the new Wishlist feature useful and if you have any questions please don't hesitate to contact the team at Bluestreak Crystals.

 

4. REORDER FEATURE

The 'One Click Reorder' feature allows customers to add any of their previous orders into their Shopping Basket. This saves our customers time and effort having to relocate the same products again in our online store. Reordering will now take a matter of seconds as opposed to minutes. 

The Reorder option can be found by logging into your account or clicking on your Account at the top menu bar. Under 'Account Details' you will see the following option: 

ONE CLICK REORDER - CLICK HERE TO ADD HISTORICAL ORDERS TO YOUR BASKET

Please note: once your historical order has been added into your Shopping Basket it is fully editable, individual items can be added, removed or the quanities increased / decreased.

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Swarovski Size Guide

Swarovski Size Classification

PP=Pearl Plate (usually used for smaller stones)
SS=Stone Size (mostly used for medium-large stones)

Size in mm

Size in inches

PP 1 / SS 000

0.80–0.90 mm

0.032–0.035 in.

PP 2 / SS 00

0.90–1.00 mm

0.035–0.039 in.

PP 3 / SS 0

1.00–1.10 mm

0.039–0.043 in.

PP 4 / SS 1

1.10–1.20 mm

0.043–0.047 in.

PP 5 / SS 2

1.20–1.30 mm

0.047–0.051 in.

PP 6 / SS 2

1.30–1.35 mm

0.051–0.053 in.

PP 7 / SS 3

1.35–1.40 mm

0.053–0.055 in.

PP 8 / SS 3

1.40–1.50 mm

0.055–0.059 in.

PP 9 / SS 4

1.50–1.60 mm

0.059–0.063 in.

PP 10 / SS 4

1.60–1.70 mm

0.063–0.067 in.

PP 11 / SS 5

1.70–1.80 mm

0.067–0.071 in.

PP 12 / SS 5

1.80–1.90 mm

0.071–0.075 in.

PP 13 / SS 6

1.90–2.00 mm

0.075–0.079 in.

PP 14 / SS 6

2.00–2.10 mm

0.079–0.083 in.

PP 15 / SS 7

2.10–2.20 mm

0.083–0.087 in.

PP 16 / SS 7

2.20–2.30 mm

0.087–0.091 in.

PP 17 / SS 8

2.30–2.40 mm

0.091–0.095 in.

PP 18 / SS 8

2.40–2.50 mm

0.095–0.098 in.

PP 19 / SS 9

2.50–2.60 mm

0.098–0.10 in.

PP 20 / SS 9

2.60–2.70 mm

0.10–0.106 in.

PP 21 / SS 10

2.70–2.80 mm

0.106–0.11 in.

PP 22 / SS 10

2.80–2.90 mm

0.11 in.

PP 23 / SS 11

2.90–3.00 mm

0.11–0.12 in.

PP 24 / SS 12

3.00–3.20 mm

0.12–0.13 in.

PP 25 / SS 13

3.20–3.30 mm

0.13 in.

PP 26 / SS 13

3.30–3.40 mm

0.133 in.

PP 27 / SS 14

3.40–3.50 mm

0.133–0.14 in.

PP 28 / SS 14

3.50–3.60 mm

0.14 in.

PP 29 / SS 15

3.60–3.70 mm

0.14–0.15 in.

PP 30 / SS 1

3.70–3.80 mm

0.15 in.

PP 31 / SS 16

3.80–4.00 mm

0.15–0.16 in.

PP 32 / SS 17

4.00–4.10 mm

0.16 in.

PP 33 / SS 17

4.10–4.20 mm

0.16–0.17 in.

SS 18

4.20–4.40 mm

0.17 in.

SS 19

4.40–4.60 mm

0.17–0.18 in.

SS 20

4.60–4.80 mm

0.18–0.19 in.

SS 21

4.80–4.90 mm

0.19 in.

SS 22

4.90–5.10 mm

0.19–0.20 in.

SS 23

5.10–5.27 mm

0.20–0.21 in.

SS 24

5.27–5.44 mm

0.21 in.

SS 25

5.44–5.61 mm

0.21–0.22 in.

SS 26

5.61–5.78 mm

0.22–0.23 in.

SS 27

5.78–5.96 mm

0.23 in.

SS 28

5.96–6.14 mm

0.23–0.24 in.

SS 29

6.14–6.32 mm

0.24–0.25 in.

SS 30

6.32–6.50 mm

0.25–0.26 in.

SS 31

6.50–6.68 mm

0.26 in.

SS 32

6.68–6.87 mm

0.26–0.27 in.

SS 33

6.87–7.07 mm

0.27–0.28 in.

SS 34

7.07–7.27 mm

0.28–0.29 in.

SS 35

7.27–7.48 mm

0.29–0.30 in.

SS 36

7.48–7.70 mm

0.30 in.

SS 37

7.70–7.93 mm

0.30–0.31 in.

SS 38

7.93–8.16 mm

0.31–0.32 in.

SS 39

8.16–8.41 mm

0.32–0.33 in.

SS 40

8.41–8.67 mm

0.33–0.34 in.

SS 41

8.67–8.95 mm

0.34–0.35 in.

SS 42

8.95–9.23 mm

0.35–0.36 in.

SS 43

9.23–9.53 mm

0.36–0.38 in.

SS 44

9.53–9.85 mm

0.38–0.39 in.

SS 45

9.85–10.19 mm

0.39–0.40 in.

SS 46

10.19–10.54 mm

0.40–0.41 in.

SS 47

10.54–10.91 mm

0.41–0.43 in.

SS 48

10.91–11.30 mm

0.43–0.45 in.

SS 49

11.30–11.72 mm

0.45–0.46 in.

SS 50

11.72–11.97 mm

0.46–0.47 in.

SS 55

12.97–13.22 mm

0.51–0.52 in.

SS 60

14.22–14.47 mm

0.56–0.57 in.

SS 65

15.47–15.72 mm

0.57–0.62 in.

SS 70

16.72–16.97 mm

0.66–0.67 in.

SS 75

17.97–18.22 mm

0.71–0.72 in.

 
 
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